At your service 24/7

Thank you for visiting our website. Our hope is that our online store is always at your service and available to you according to your busy schedule. We are always open to your feedback on how to make the shopping experience we provide better for you simply by writing to rslama@medi-healthcare.com

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

 
At Medi-Healthcare our goal is your satisfaction. Any uniforms purchased online that are not to your satisfaction may be returned within 15 days from date of purchase by shipping them back to us at Medi-Healthcare 401 Bartow Road Lakeland Fl. 33801. A 20% restocking fee will apply regardless of the reason for return.  If you decide to ship them back to us you must first call our store Medi-Healthcare at 1-800-741-1511 to get an RGA number (returned goods authorization) and this number must be on the outside of the package or box as well as a copy of your purchase invoice placed inside your box. NO RETURNS ARE ALLOWED AFTER THE 15 DAY GRACE PERIOD. The only exception is for manufacturers defects and any shipping costs incurred are not refundable. ALL THE LABELS MUST STILL BE ON THE PRODUCTS BEING RETURNED AND ANY ITEM WORN, ALTERED, SCUFFED, WASHED,  EMBROIDED, SCREEN PRINTED, DAMAGED OR DIRTY WILL NOT BE EXCHANGED. Items should be in original condition and shoes cannot be scuffed or show signs of wear.
 
Alternatively if you prefer you can also return them to our location in person within 15 days at Medi-Healthcare 401 Bartow Road Lakeland Florida 33801 for an equal dollar value exchange for any item we have in stock or an in store credit that can be used for in store purchases only. We will not be able to exchange them if you want to place a second internet order as the exchange.

How we respect your privacy

Medi Health Care values its customers and respects their privacy. We are committed to protecting your privacy and the information you give us. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. Medi Health Care recognizes that it must maintain and use customer information responsibly.

We do not sell, share, or trade customer information with individuals or companies outside our company. We do not release your email address to anyone.

Information collected

Your privacy is important to us. Our website's checkout process requires you to provide us with your billing, shipping, and contact information such as your email address. This information is used to fulfill your order and to keep you updated on the status of your order. Your contact information may also be used to get in touch with you when necessary or to communicate with you about our products, services, and promotions.

Opt-out

You may opt-out of our email list by emailing us at .However, please also note that when you make a purchase, we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.

Cookies

Our online order system uses cookies to keep track of the items in your shopping basket.

Security Statement

We use industry-standard secure software technology, Secure Socket Layer (SSL), to protect the information you enter on your online order is transmitted securely from your web browser to our facilities. SSL (https) encrypts your order information and protects your information from being seen by unauthorized individuals. Secure Socket Layer provides our customers the highest level of security.

If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 863-686-0300. We’ll be happy to take your order right over the phone.